Scope of Expertise:

  • The changing consumer
    • Meeting the consumer expectations
    • Keeping current as the consumer changes
    • Consumer touch points, now and for the future
  • The retail store
    • Retail front end analysis and optimization
      • Self checkout, traditional checkout, mobile checkout
    • Retail ergonomics, anthropometrics and human factors
      • Checkstand, wrapstand design
      • Mobile checkout
      • Store layout and traffic flow
    • Store of the future project analysis and guidance
    • IT architectures and frameworks for the evolving store
  • The retail enterprise
    • Retail Trends and their implications
    • Retail organizations for success
      • Operational analysis
      • Workflow analysis
      • Organization optimization
    • IT architectures for change
    • Emerging Technologies and their impact on the future of retail
    • Strategy, planning, assessments
      • Strategic services 
      • Project review services
  • For the vendor serving the retail Industry
    • Understanding the retail issuesMatching offerings to retail issues
    • Personalizing offerings